OUR BUSINESS POLICIES
We are a family dedicated to diver safety. We make each dive as safe and enjoyable as possible for each and every diver.
Welcome to Mexico Divers on Isla Mujeres & Cancun
We are open from 9:00 am – 8:00 pm Monday to Saturday.
Reservations for diving and instruction should be made at least three (3) days in advance. This helps us give you the best service possible by making sure that all necessary staff and equipment are available.You can make your reservations on the reservation page, email us at email@example.com or call us at +52 (998) 877-1117. Walk-ins are welcome and will be accommodated whenever possible.
A deposit of 20 % is required to reserve your initial ocean dive, trip, tour or instruction. Deposits can be made by credit card or through our PayPal account: firstname.lastname@example.org and will be tracked to your reservation.
If you are diving more than one day, please open an account with us. This allows us to bundle your dives to give you the best package price. Discount multiple day dive packages are available. Shop prices are in US dollars. Payment can be made in Cash, Bank Wire, Paypal, Bitcoin or using Visa, MasterCards, American Express in this case cards will be charged in Mexican Pesos. Payments made by credit, debit card or paypal are subject to a 10% processing fee of the total amount. No additional discounts will be offered.
Taxes & Fees
Important! 16% Taxes are included in the total amount of your reservation at any type of payment, be aware that in case of a refund of the payment we are unable to refund Government taxes on payment done with Credit or Debit Cards and this will be deducted from the total refund.
Cancellations made at least 24 hours in advance will be given a 50% refund of the deposit. Failure to cancel your activities within less than 24 hours or no-shows will result in a retainment of the full deposit. Providing there is sufficient notice or a weather situation, this deposit can be used on a different date or activity. If you need to reschedule, but not cancel your dive, we will do everything we can to accommodate you without extra charges. Government will retain 16% Taxes from payments done with all Credit and Debit Cards, be aware that taxes will not be refunded in this situation.